Despite repeated training, strict policies, and genuine commitment to safety, minor bus incidents persist across the globe. These aren't just lapses in discipline, they’re signs of how complex and high-pressure public transport really is. When people and probability meet in motion, even well-designed systems can falter. Exploring the Limits of Caution in a Complex, Fast-Moving Environment Across the public transport industry, a great deal of effort is invested in reducing incidents on board buses. From passenger falls on internal platforms to lapses in driving precision, the commitment to safety is clear. Training is frequent, safety messages are repeated, and drivers are consistently reminded to prioritise care over punctuality, especially when it comes to vulnerable passengers. Yet despite this shared emphasis on caution, incidents still happen. Some involve passengers losing balance before reaching a seat. Others may involve momentary lapses in spatial judgement or minor miscal...
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